OceanKing takes member privacy seriously. This document transparently explains how we collect, use, protect, and manage your personal data as a member of the OceanKing Malaysia platform.
Six core principles that form the foundation of personal data protection for every OceanKing Malaysia member
All communications between your device and OceanKing's servers are protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions. Your data cannot be read or intercepted by any third party during transmission.
OceanKing has never and will never sell, rent, or transfer member personal data to any third party for marketing or other commercial purposes. Your data belongs to you — OceanKing uses it solely to provide you with a better service.
OceanKing is committed to being transparent about how we use your data. This Privacy Policy is written in plain, straightforward language — not confusing legalese — so you can make informed decisions about your privacy while using the OceanKing platform.
You have the full right to access, correct, download, and request deletion of your personal data held in OceanKing's systems. Requests can be made at any time through your account settings or by contacting the OceanKing support team directly.
OceanKing uses cookies and similar tracking technologies solely to enhance your user experience, analyse platform usage on an aggregated basis, and deliver relevant personalised offers. You can manage your cookie preferences through your browser at any time.
OceanKing fully complies with Malaysia's Personal Data Protection Act (PDPA) and all applicable data protection regulations. Our compliance team continuously monitors legislative changes to ensure OceanKing's privacy policy remains current and meets the latest requirements.
OceanKing ("we", "the OceanKing platform") respects the privacy of every member and visitor to our platform. This Privacy Policy sets out transparently how OceanKing collects, stores, uses, and protects your personal information when you use our online betting platform in Malaysia.
We understand that for many Malaysian users, data privacy is one of the most important considerations when choosing an online betting platform. That is why OceanKing has built a robust data protection framework from day one. The trust you place in OceanKing by registering and using our platform is a responsibility we take seriously.
This Privacy Policy applies to all information collected through the OceanKing website at oceanking.click, the OceanKing mobile app (where available), email and text message communications, and any direct interactions with the OceanKing customer support team. By using any part of the OceanKing platform, you agree to the data collection and usage practices described in this document.
OceanKing's Core Principles: We collect only the data we need, use it solely for the stated purposes, protect it with the best available technology, and will never sell it to anyone. This is OceanKing's promise to every Malaysian member who trusts our platform.
OceanKing collects various types of information to provide, improve, and safeguard our platform services. The following are the main categories of data we collect, along with the purpose of each:
OceanKing does not directly collect credit or debit card numbers — all payment transactions are processed through licensed third-party payment gateways such as Touch 'n Go eWallet, GrabPay, DuitNow, and FPX. OceanKing also does not collect biometric data, real-time GPS location, or access to your phone contacts.
OceanKing uses members' personal data solely for legitimate and reasonable purposes directly related to the provision of our betting platform services. The following are the primary purposes for which data is used:
OceanKing does not sell, rent, or transfer member personal data to third parties for their own marketing purposes. However, in certain specific situations, OceanKing may need to share data with particular parties in order to deliver our services to you:
OceanKing's Data Protection Guarantee: In all data-sharing situations described above, OceanKing ensures that only the minimum necessary data is shared, all receiving parties are bound by strict data protection agreements, and sharing is conducted through secure, encrypted channels. OceanKing takes full responsibility for ensuring your data is handled responsibly by all parties we work with.
OceanKing invests heavily in its data security infrastructure to ensure that every Malaysian member's personal information is protected to the highest standard. The following are the layers of protection we have in place:
All communications between your device and OceanKing's servers are encrypted using 256-bit SSL (Secure Sockets Layer) encryption — the same industry standard used by Malaysia's leading banks, including Maybank and CIMB.
OceanKing's data is stored in data centres equipped with comprehensive physical and cyber protections — including biometric access controls, intrusion detection systems, and regular data backups.
Only OceanKing staff who require access to specific data to carry out their duties are permitted to do so. All access is logged and continuously monitored, and staff passwords must meet high security standards.
OceanKing conducts regular internal and external security audits to identify and address potential vulnerabilities in our data protection systems before they can be exploited.
OceanKing has a structured security incident response procedure in place. Should any security incident occur that affects member data, OceanKing will notify the affected members within the timeframe required by law and take appropriate remediation action.
Your Security Responsibilities: While OceanKing protects your data on our end, the security of your account also depends on your own actions. Please use a strong, unique password for your OceanKing account, never share your login credentials with anyone, enable two-factor authentication (2FA), and log out of your account after using a public or shared device. Contact OceanKing immediately at support@oceanking.click if you suspect any suspicious activity on your account.
The OceanKing platform uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device when you visit a website — they help the site remember your preferences and deliver a more personalised experience.
You can manage and delete cookies through your browser settings. Please note, however, that disabling certain cookies (particularly essential ones) may affect the functionality of the OceanKing platform and you may not be able to use some features in full.
OceanKing does not retain your personal data for longer than necessary for the purposes for which it was collected, or as required by applicable law. The following are general guidelines for OceanKing's data retention periods:
As a data subject, you hold a range of rights regarding your personal data stored by OceanKing. These rights are guaranteed under Malaysia's Personal Data Protection Act, and OceanKing is fully committed to upholding them.
You have the right to request a copy of all personal data OceanKing holds about you. Data access requests will be processed within 30 days of receipt.
If you find that your personal data held in OceanKing's systems is inaccurate or incomplete, you have the right to request a correction. You can update most information directly through your OceanKing account settings.
In certain circumstances, you have the right to request that OceanKing delete your personal data — particularly when the data is no longer needed for its original purpose or when you withdraw previously given consent.
You have the right to request that OceanKing restrict the processing of your data under certain circumstances — for example, while a dispute over data accuracy is being resolved, or while an erasure request is pending a decision.
You have the right to receive your personal data in a machine-readable format, or to request that OceanKing transfer it directly to another service provider where technically feasible.
You may opt out of your data being used for direct marketing purposes at any time — either by clicking the "unsubscribe" link in any OceanKing marketing email, or by contacting our support team directly.
How to Exercise Your Rights: To submit any request relating to your data rights at OceanKing, please contact our privacy team at support@oceanking.click with the email subject "Personal Data Rights Request". Please include your full name and the email address registered to your OceanKing account. We will verify your identity and process your request within 30 days.
OceanKing takes the protection of children's privacy seriously. The OceanKing platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
If OceanKing determines that personal data belonging to a minor has been collected without proper parental or guardian verification, we will immediately take steps to delete that data and close the associated account. If you believe your child or any other minor has registered an OceanKing account, please contact us immediately at support@oceanking.click so we can take the appropriate action.
OceanKing reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to how we protect member data. The latest version of this Privacy Policy is always available on this page, with an updated effective date at the top of the document.
For material amendments — changes that significantly affect how OceanKing uses or protects your personal data — we will provide at least 30 days' notice before the amendment takes effect, via your registered email or a prominent notice on the OceanKing platform. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
OceanKing's Recommendations: We encourage you to review this Privacy Policy from time to time — particularly when you receive an update notice from OceanKing. This page always contains the latest version currently in effect. If you have any questions about changes that have been made, do not hesitate to reach out to the OceanKing support team.
If you have any questions, concerns, or complaints regarding OceanKing's Privacy Policy or how we handle your personal data, our privacy team is ready to listen and assist you:
OceanKing values every piece of privacy-related feedback we receive from our members. All complaints are investigated thoroughly, and we are committed to providing meaningful responses and resolving every privacy concern raised by our Malaysian members. Your trust is the foundation of everything OceanKing does.
Your personal data is protected with 256-bit SSL encryption, never sold to any third party, and remains entirely under your control. Register with OceanKing today with complete confidence.